Privacy Statement

ULEN INTERNATIONAL, located at Zuid-Oosterstraat 45-07 5014BB Tilburg Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.

Contact details:

Zuid-Oosterstraat 45-07 5014BB Tilburg Netherlands

+31649761581

Sylwester Ulezalka is the Data Protection Officer of ULEN INTERNATIONAL He/she can be reached at contact@ulen.eu

Personal data we process
ULEN INTERNATIONAL processes your personal data because you use our services and/or because you provide it to us yourself. Below you will find an overview of the personal data we process:

  • First and last name
  • Gender
  • Date of birth
  • Address information
  • Phone number
  • E-mail address
  • IP address
  • Location data
  • Information about your activities on our website
  • Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
  • List of customer contact details via an app
  • Internet browser and device type
  • Bank account number

Special and/or sensitive personal data we process
Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. Unless they have permission from parents or guardian. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities in order to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at contact@ulen.eu and we will delete this information.

With what purpose and on what basis we process personal data
ULEN INTERNATIONAL processes your personal data for the following purposes:

  • Processing your payment
  • Sending our newsletter and/or advertising folder
  • Calling or e-mailing you if necessary to carry out our services
  • Inform you of changes to our services and products
  • To offer you the possibility to create an account
  • To deliver goods and services to you.
  • ULEN INTERNATIONAL analyzes your behavior on the website in order to improve the website and adjust the offer of products and services to your preferences.
  • ULEN INTERNATIONAL monitors your surfing behavior across various websites so that we can match our products and services to your needs.
  • ULEN INTERNATIONAL also processes personal data if we are legally obliged to do so, such as data we need for our tax return.

Automated decision making
ULEN INTERNATIONAL takes #responsibility based on automated processing decisions about matters that can (significantly) affect individuals. These decisions are made by computer programs or systems, without a human being (e.g. an employee of ULEN INTERNATIONAL) being involved. ULEN INTERNATIONAL uses the following computer programs or systems: #use_explanation

How long we keep personal data
ULEN INTERNATIONAL does not keep your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data: #retention_period

Sharing personal data with third parties
ULEN INTERNATIONAL does not sell your data to third parties and will only provide it if it is necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your information on our behalf, we conclude a processor agreement to ensure the same level of security and confidentiality of your information. ULEN INTERNATIONAL remains responsible for this processing.

Cookies, or similar techniques, that we use
ULEN INTERNATIONAL uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. ULEN INTERNATIONAL uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer tailored content and advertisements. During your first visit to our website, we have already informed you about these cookies and asked your permission to place them. You can opt out of cookies by setting your Internet browser to no longer store cookies. In addition, you can also delete any information previously stored through your browser settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These include, for example, advertisers and/or the social media companies. Below is an overview: [ For example: Cookie: Googly Analytics Name: _utma Function: Analytical cookie that measures website traffic Retention period: 2 years ]

Data viewing, modification or deletion
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization named by you. If you wish to exercise your right of objection and/or right to data portability or if you have other questions/comments about the data processing, please send an itemized request to contact@ulen.eu. To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. ULEN INTERNATIONAL will respond to your request as soon as possible, but in any case within four weeks. ULEN INTERNATIONAL would also like to point out that you have the possibility of submitting a complaint to the national supervisory authority, the Personal Data Authority. This can be done through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data
ULEN INTERNATIONAL takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via contact@ulen.eu. ULEN INTERNATIONAL has taken the following measures to secure your personal data: [add any other measures you take here].

  • Security software, such as a virus scanner and firewall.
  • TLS (formerly SSL) We send your data via a secure Internet connection. You can tell this by the address bar ‘https’ and the padlock in the address bar.

-DKIM, SPF and DMARC are three Internet standards that we use to prevent you from receiving e-mails on our behalf that contain viruses, are spam or are intended to obtain personal (login) data.

-DNSSEC is an additional security (complementary to DNS) for converting a domain name (#company_website) to its associated IP address (server name); it is provided with a digital signature. You can have that signature checked automatically. This way we prevent you from being redirected to a false IP address.

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